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Northwestern Medicine, West Health & Meadows Mental Health Policy Institute...

Northwestern Medicine, West Health, and the Meadows Mental Health Policy Institute have announced a new collaboration that will provide access to comprehensive psychiatric services for primary care...

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California’s North Los Angeles County Regional Center Issues RFPs For I/DD...

On November 18, 2024, California’s North Los Angeles County Regional Center (NLACRC) released three requests for proposals (RFPs) for contractors to operate three enhanced behavioral support homes...

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CareOregon Preparing To Launch Behavioral Health SHIFT Initiative To...

CareOregon, one of the state’s Medicaid coordinated care organizations (CCOs), is launching the Strategic Healthcare Investment for Transformation (SHIFT) initiative with six specialty behavioral...

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Growth For A Competitive Edge

The big keep getting bigger. That seems to be the rule in our increasingly competitive health and human services system. Among health plans, health systems, and community-based provider organizations,...

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Serenity Mental Health Centers Opens First Treatment Clinic In Georgia

Serenity Mental Health Centers opened its first treatment center in Georgia in the city of Atlanta. It is the first of several planned to open in the state. It will... The post Serenity Mental Health...

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SAMHSA Launches National Behavioral Health Workforce Career Navigator

The Substance Abuse and Mental Health Services Administration (SAMHSA), an agency within the U.S. Department of Health and Human Services (HHS), has launched the Behavioral Health Workforce Career...

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Kelly Education Acquires Children’s Therapy Center To Strengthen School...

Kelly Services, Inc., a staffing outsourcing and consulting service, acquired Children’s Therapy Center (CTC) in Minnesota. Financial terms were not disclosed. Kelly subsidiary Kelly Education plans to...

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Computer-Assisted CBT Cost-Effective For Mild-Moderate Depression Among...

Computer-assisted cognitive behavioral therapy (CCBT) is cost-effective for mild-to-moderate depression among primary care consumers who are low-income and have limited internet access. Outcomes of...

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Value-Based Care For Consumers With Behavioral Health Disorders: A Sunshine...

This OPEN MINDS Executive Roundtable was delivered on December 12, 2024, by Carole Matyas, Vice President of Sunshine Health, a Centene health plan. She discussed the Centene total cost of... The post...

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The Consumer Experience Puzzle

What do consumers want? How do executive teams plan to deliver a ‘great’ consumer experience and get the benefits of more referrals and better consumer engagement? The recent;Qualtrics 2025 Consumer......

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Dedicate Your Organization To Improving Consumer Experience

Historically, health and human service (HHS) provider organizations have had no financial incentive to prioritize consumer experience. HHS providers relied on consumer referrals, and the experience of...

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How To Measure & Enhance Consumer Experience

Health care provider organizations are notoriously bad at managing consumer experience. Up to 40% of consumers aren’t satisfied with their health care experience, with factors like long wait times,...

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Evolution Of Reputation: The Centerstone Case Study

Consumer satisfaction metrics are essential tools for health and human service executives to manage their organizational reputation. By actively monitoring and improving customer satisfaction,...

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Veterans Affairs Funds First Psychedelic-Assisted Therapy Study Since The 1960s

The U.S. Department of Veterans Affairs (VA) announced that it will fund a study on Methylenedioxymethamphetamine-assisted (MDMA-assisted), therapy for post-traumatic stress disorder (PTSD) and alcohol...

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Catholic Charities Boston Family Counseling & Guidance Center Partners...

The Catholic Charities Boston Family Counseling and Guidance Center in Massachusetts selected Qualifacts, which provides electronic health record (EHR) and data solutions for behavioral health and...

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44% Of ACOs Include At Least One Behavioral Health Facility

About 44% of Medicare Shared Savings Program (MSSP) accountable care organizations (ACOs) operating from 2014 to 2022 included at least one inpatient or outpatient behavioral health facility. Compared...

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Altruix Launches Behavioral Health Pharmacy Solutions In Two New States: Ohio...

Altruix, which provides behavioral health pharmacy solutions, expanded its network into Ohio and Virginia and increased its pharmacy network from nine to 11 locations. The expansion is through...

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VHHA Solutions Partners With Technology Firm Backpack Healthcare

Virginia Hospital & Healthcare Association (VHHA) affiliate VHHA Solutions partnered with Backpack Healthcare to offer consumer throughput, mental health-related, and workflow technology services...

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Alliance Health, Daymark Recovery Services & Good Hope Hospital Collaborate...

Alliance Health, Daymark Recovery Services, Good Hope Hospital Inc., and the Harnett County Government in North Carolina are collaborating to launch expanded behavioral health services in the county....

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Alcohol-Related Deaths In The U.S. More Than Double From 1999 To 2020

The rate of alcohol-related deaths in the United States in 2020 was more than double the rate in 1999, rising from 10.7 per 100,000 to 21.6 per 100,000. The number... The post Alcohol-Related Deaths In...

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